FAQ

FAQ

How is my print printed?

We print all our print using professional printers and archival inks for a vibrant print that lasts. We use premium, high quality, thick (280gsm) coated glossy photo paper.

How will my order be packaged?

Our prints are enclosed in a protective clear cellophane sleeve and posted in a hard backed envelope to ensure they arrive to you in pristine condition.

When will my order be posted?

Orders received before 2:00pm ship next working day via Royal Mail 1st Class and take 1-2 business days.

What if my order arrives damaged?

On the rare occasion your order arrives damaged, please contact us within 48 hours of receiving your prints and we’ll arrange a replacement as soon as possible.

Email Us: support@tidyprintables.comk (please attach images if damaged)

Can I return/exchange my prints?

All our prints are made-to-order, so unless, damaged, we cannot accept returns or exchanges. However, if you have a problem with your order, please get in touch with us within 48 hours of receiving your prints to see how we can help.

Email Us: support@tidyprintables.comk (please attach images if damaged)